On Tuesday 26th November, we held our annual Engage Awards ceremony, celebrating engagement across customer, employee, sales, and marketing. Together, these engagement efforts contribute to organisational success and sustained growth.
Our glittering Awards Ceremony took place at The Brewery in London, where over 650 guests joined us. British comedian, actress, model and presenter Ellie Taylor delighted the audience and announced the 2024 winners.
BEST CUSTOMER MARKETING STRATEGY:
Winner: Fibank
CONTENT MARKETING:
Winner: EE
EMPLOYEE ENGAGEMENT FOR CUSTOMER SERVICE AWARD:
Winner: Ethos Farm
MARKETING TEAM OF THE YEAR:
Winner: Virgin Media O2 Business
SALES ENABLEMENT:
Winner: NFU Mutual Direct
BEST REMOTE/HYBRID WORK STRATEGY:
Winner: XPS Group
LEAD GENERATION:
Winner: Compass Group UK&I
BEST CUSTOMER LOYALTY AND RETENTION STRATEGY:
Winner: Octopus Energy
Highly Commended: Biffa
BEST EXAMPLE OF MARKETING ENGAGEMENT:
Winner: Talos360
Highly Commended: Boots UK
BEST USE OF ACCOUNT-BASED MARKETING (ABM):
Winner: ServiceNow
Highly Commended: 6Sense
BEST USE OF LIVE, DIGITAL AND/OR HYBRID EVENTS MARKETING:
Winner: KPMG LLP
Highly Commended: Atlassian
BEST INTERNAL COMMUNICATIONS STRATEGY:
Winner: Currie & Brown
Highly Commended: Arriva Rail London
ORGANISATIONAL CULTURE:
Winner: Correla
Highly Commended: LV=
OVERALL CUSTOMER EXPERIENCE EXCELLENCE AWARD:
Winner: Octopus Electric Vehicles
Highly Commended: Correla
BEST DIVERSITY AND INCLUSION STRATEGY:
Winner: PepsiCo UK
Highly Commended: RHI Magnesita
BEST EMPLOYEE ENGAGEMENT TEAM:
Winner: Nationwide Building Society
Highly Commended: Cuckoo
VISION AND VALUES:
Winner: MarketStar
Highly Commended: Cuckoo
BEST USE OF VOICE OF THE EMPLOYEE:
Winner: Deliveroo
Highly Commended: Bupa Care Services
BEST USE OF INNOVATION IN CUSTOMER ENGAGEMENT:
Winner: ASOS plc
Highly Commended: Nordic Spirit
BEST USE OF TECHNOLOGY IN CUSTOMER ENGAGEMENT:
Winner: ODIDO Netherlands
Highly Commended: Plusnet
Highly Commended: Lenovo
BEST CUSTOMER CENTRIC STRATEGY:
Winner: Octopus Energy
Highly Commended: bOnline
Highly Commended: Bupa
BEST CUSTOMER SERVICE TEAM:
Winner: Clarity Environmental Ltd
Highly Commended: Front
Highly Commended: Bristan Group Ltd
BEST EMPLOYEE WELLBEING STRATEGY:
Winner: GFM Clear Communications Ltd
Highly Commended: SimplyHealth
Highly Commended: Correla
BEST USE OF CUSTOMER INSIGHT:
Winner: Landmark Information Group
Highly Commended: Cromwell
Highly Commended: Join the Dots
BEST USE OF INNOVATION IN EMPLOYEE ENGAGEMEnt
Winner: Wellcome
Highly Commended: HSBC
Highly Commended: Vueling Airlines
BEST USE OF TECHNOLOGY IN EMPLOYEE ENGAGEMENT:
Winner: King's College Hospital NHS Foundation Trust
Highly Commended: Taylor and Francis Group
Highly Commended: VML
BEST USE OF TRAINING:
Winner: Intellectual Property Office with The First Word
Highly Commended: Accenture/TAG
Highly Commended: Softserve
GREAT PLACE TO WORK:
Winner: CCI Global
Highly Commended: Bupa Care Services
Highly Commended: Domestic and General
Congratulations to all of our 2024 Winners!
