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Meet the Winners
Awards Swirl

ENGAGE AWARDS:

CELEBRATING ORGANISATIONS THAT PRIORITISE AND HARNESS ENGAGEMENT, BUILDING LOYALTY AND LONG TERM SUCCESS

WHO WE ARE

We are an award-winning, vibrant and fast-growing multiplatform business media and events company who focus on the importance of Customer and Employee Engagement

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SUMMITS
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WEBINARS
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ROUNDTABLES
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PODCASTS

ENGAGE BUSINESS MEDIA:

World Class Conferences
& Business Media

Over the past decade, we have helped some of the world's biggest brands engage with their target customers on a deeply emotional level. Our high-profile, industry leading Annual Summits and Industry Awards help assist these brands in moving beyond simple customer provider transactions to foster deeper relationships and closer connections with their brand.

These events showcase how joined-up, effective Customer and Employee Engagement strategies can elevate their brands.

Taking a comprehensive approach to understanding both internal and external customers while delivering consistent service across offline, online, social, and mobile channels transforms abstract data points into meaningful relationships. When brands create authentic, personalised connections, they foster sustained engagement and loyalty.

 

  • 29,367
    Delegates at our events

     

  • 2,471
    TOTAL NUMBER OF SPEAKERS

     

  • 1,306
    Sponsors over a decade

     

MANAGEMENT TEAM

Nick Rust

Nick Rust

Engage Business Media Managing Director
An extensive background and experience in Business to Business media spanning over 25 years, having worked on some of the UK’s largest events and B2B publications in the Finance, Insurance, Marine, Customer Experience and Employee Engagement markets.
Katie Donaldson

Katie Donaldson

Engage Business Media Head of Events and Marketing
Experienced events and marketing professional with a demonstrated history of working in the B2B sector. A dynamic, adaptable professional with a Master of Science (MSc).
Dale Ayliffe

Dale Ayliffe

Engage Business Media Head of Sales
Head of Sales for Engage Customer and Engage Employee portfolio of events and media. Experienced New Business and Account manager with experience in Media Sales, Automotive, Software and Events. 

ENGAGE EMPLOYEE:

PUTTING THE EMPLOYEE AT THE HEART OF THE ORGANISATION AND HARNESSING THE POWER OF
OUR PEOPLE

The industry continues to be shaped by trends such as remote and hybrid work, a focus on employee wellbeing, the integration of AI and automation, and continuous learning and upskilling. The emphasis on diversity, equity, and inclusion; technology-driven feedback mechanisms; advanced collaboration tools; flexible benefits and rewards; employee-centric technology; and the importance of purpose-driven organisations will separate the innovators from the laggards.

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ENGAGE CUSTOMER:

Our Mantra: Organisations  need to be where theircustomers are AND cut across their own internal silos

Organisations need to take a more holistic view of their customers, both internal and external, whilst delivering a consistent and appropriate service across all channels: offline, online, social, and mobile. The critical role played by employee and customer engagement in business performance and profitability is being increasingly recognised by organisations across the globe.

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PREVIOUS WINNERS SHOWCASING EXAMPLES OF EXCELLENCE FROM ORGANISATIONS AND INDIVIDUALS

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economist
sky
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m&s
“The best bit for me was the wide range of companies and industries represented which gave insight in to how engagement affects all industries.”
Alice Smith, Head of Customer Experience, Virgin Media

ENGAGE BUSINESS MEDIA EVENTS

ENGAGE EMPLOYEE SUMMIT

ENGAGE EMPLOYEE SUMMIT

Putting the employee at the heart of the organisation and focusing on key issues, challenges and opportunities around engaging our people. Now in its 11th year and Europe’s largest event of its kind, engaged employees are more important to organisations than ever before.
LONDON : 20th - 21st MAY, 2026
See Event Info
ENGAGE CUSTOMER SUMMIT

ENGAGE CUSTOMER SUMMIT

The industry’s largest event is in it's 15th year and promises a jam-packed day of diverse content covering all aspects of Customer Engagement. We’re living in the most transformational period than many of us will ever experience, where the experiential aspect of customer engagement is more important than ever. 
LONDON : 7th - 8th OCTOBER, 2026
See Event Info
ENGAGE AWARDS

ENGAGE AWARDS

The Engage Awards, now in their 11th year, celebrates engagement across customer, employee, sales, and marketing, reflecting the depth of the relationship and the degree of active participation and connection. Together, these engagement efforts contribute to organisational success and sustained growth.

LONDON - 10th NOVEMBER, 2026
See Event Info