ROUNDTABLE GROUP WORKSHOPS
CUSTOMER & EMPLOYEE ENGAGEMENT SUMMITS
ANNUAL AWARD CEREMONIES
Let’s build better experiences for your customers and employees
Over the past decade, we’ve been working with a community of 120,000 leaders in Customer Experience, Human Resources, Marketing, and Sales devise and implement winning strategies that appeal to the emotions, needs and desires of their consumers.
PART OF ENGAGE BUSINESS MEDIA
Working with companies to improve their human experience
Over the last decade, Engage Business Media has worked with thousands of business leaders to improve their customer and employee experience. All so they can be more successful.
This is done by providing case-study-led events and sessions, which help businesses form stronger, deeper and more emotional experiences that ultimately help them grow.
Learn more about the events and communities over on their dedicated sites:
PREVIOUS WINNERS SHOWCASING EXAMPLES OF EXCELLENCE FROM ORGANISATIONS AND INDIVIDUALS
“The best bit for me was the wide range of companies and industries represented which gave insight in to how engagement affects all industries.”Alice Smith, Head of Customer Experience, Virgin Media
Choose an upcoming event
EMPLOYEE ENGAGEMENT SUMMITPutting the employee at the heart of the organisation and focusing on key issues, challenges and opportunities around engaging our people. Now in its 11th year and Europe’s largest event of its kind, engaged employees are more important to organisations than ever before.
CUSTOMER ENGAGEMENT TRANSFORMATION CONFERENCEThe Customer Engagement Transformation Conference comes as a growing number of organisations are realising the business benefits that accrue when they work to transform and evolve their customer engagement strategies to keep pace and engage more closely with their customers.
FUTURE OF WORK CONFERENCEThe conference will reimagine the workforce and workplace of the future through a variety of case study content from those doing it best. Blending the importance of technology alongside workplace communication, collaboration, and culture, we’ll be looking at how to unleash the energy and endless possibility of employees regardless of their physical location.
CUSTOMER ENGAGEMENT SUMMITThe industry’s largest event is in it's 13th year and promises a jam-packed day of diverse content covering all aspects of customer engagement. We’re living in the most transformational period than many of us will ever experience, where the voice of the customer and the experiential aspect of CX is more important than ever.
FUTURE OF CUSTOMER CONTACT CONFERENCE
The tenth Future of the Contact Centre conference in 2025 will provide tools and techniques to deliver successful contact centre strategies for the future -through a mix of case studies, panel discussions and in-depth interviews with industry leaders.