2023 Categories
WE'RE DELIGHTED TO ANNOUNCE THE 2022 ENGAGE AWARDS WINNERS
On 15th November 2022, Engage Business Media were thrilled to welcome 400 attendees to celebrate the 2022 International Engage Awards. The wonderful Jayde Adams, who most recently wowed BBC viewers on Strictly Come Dancing, announced each of our 20 winners in a ceremony that celebrated excellence under four overarching groups; Employee Experience, Customer Experience, Innovation, Technology and Integration, and Workforce and Workplace Transformation.
This year’s glittering black-tie ceremony was certainly one to remember – back at our familiar home of the Westminster Park Plaza with guests arriving with an excitement that only the Engage Awards can create. After dining on an award winning three course, our exceptional winners were welcomed to the stage to accept their award from comedian host Jayde Adams, before dancing the night away with live music from JazzBomb!
Our winners came from a variety of industries and from both large and small organisations, demonstrating just how versatile the Engage Awards are – demonstrative customer and employee engagement excellence is celebrated regardless of company size or budget allowance.
We would like to take this opportunity to extend our congratulations to all the finalists at this year’s Engage Awards. The results and rewards companies have achieved this year have been remarkable and proven how industries can adapt to meet customer and colleagues ever-changing needs.
The 2023 Engage Awards will be open for entries early next year and we have some very exciting news in that The Brewery will be our new home due to exponential growth. Keep an eye out at www.EngageAwards.co.uk for updates and announcements - it may be you celebrating next year!
You can find the full list of winners and finalists below.
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Best Business Transformation Strategy
- Best Business Transformation Strategy
- Bayer AG
- GRUPO SALINAS INTERNATIONAL
- Sky
- TransUnion
- Webhelp and Halfords
Winner: Sky
Highly Commended: Bayer AG
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Best Customer Contact Strategy
- Hertfordshire Constabulary
- NatWest
- Newcastle Building Society
- Sage
- Sky Retail
Winner: Newcastle Building Society
Highly Commended: Sage
-
Best Internal Communications Strategy
- Affinity Water
- Euromoney Plc (NextGen)
- Phoenix Group, in partnership with Emperor and Cowry Consulting
- Progress & Soul Corporations
- Reward Gateway
Winner: Affinity Water
Highly Commended: Euromoney Plc (NextGen)
-
Best Customer and Employee Engagement Programme
- Natwest
- NFU Mutual Direct
- Places for People
- Progress & Soul Corporations
- Sky Retail
Winner: NatWest
Highly Commended: Progress & Soul Corporations
-
Best Employee Centric Strategy
- Care UK (in partnership with Dragonfish UK)
- Croftstone Management Limited
- Network Rail (Southern region)
- phs Group
- Royal College of General Practitioners
Winner: Croftstone Management Limited
Highly Commended: Network Rail (Southern Region)
-
Best Use of Knowledge Sharing
- Checkatrade
- IBM Consulting UK Ltd
- MetLife UK
- ORC (OR Colan Associates)
- OVO
Winner: IBM Consulting UK Ltd
Highly Commended: OVO
-
Best use of Voice of the Employee
- Grupo Salinas International
- Royal College of General Practitioners
- Sage
- The Body Shop International
- TransUnion
Winner: Royal College of General Practitioners
Highly Commended: TransUnion
-
Best Customer Centric Strategy
- Aston Villa Football Club
- Bigger Brighter Bolder
- Orange
- Qdoba
- Remitly
- Sky Retail
- Virgin Media O2
Winner: Remitly
Highly Commended: Virgin Media O2
Highly Commended: Bigger Brighter Bolder
-
Best Use of Customer Insight
- Bupa UK Insurance
- Gusto Research & Medical Protection Society
- Hertfordshire Constabulary
- Newcastle Building Society
- Places for People
- QV Skincare (Ego Pharmaceuticals)
- Solutions for the Planet & Northern Gas Networks
Winner: Bupa UK Insurance
Highly Commended: Newcastle Building Society
-
Best use of Voice of the Customer
- Aston Villa Football Club
- Hertfordshire Police
- Lowell
- Places for People
- Solutions for the Planet & Northern Gas Networks
- Tata Communications
- Virgin Media O2
Winner: Tata Communications
Highly Commended: Hertfordshire Police
-
Best Flexible Working Initiative
- Kaleyra
- Paddle
- Product Madness
- Reward Gateway
- RPC
- Sage
- TransUnion
Winner: TransUnion
Highly Commended: Product Madness
-
Best Use of Training
- Carrier Global Corporation
- Checkatrade
- Croftstone Management Limited
- Cromwell
- DAZN Limited
- DBS Bank Ltd
- Fresh Communication
- Network Rail (Southern region)
- Progress & Soul Corporations
- Tag (for Accenture)
- TRAINING.GAME
- Webhelp
Winner: Webhelp
Highly Commended: Fresh Communication
Highly Commended: DBS Bank Ltd
-
Best Diversity and Inclusion Strategy
- BMJ
- CCI GLOBAL
- Financial Services Compensation Scheme
- GFS Charity (Girls Friendly Society)
- GRUPO SALINAS INTERNATIONAL
- GSK
- Lewes Football Club
- ORANGE
- Oxleas NHS Foundation Trust
- Teamspirit
- The Hyde Group
- TransUnion
Winner: Lewes Football Club
Highly Commended: The Hyde Group
Highly Commended: Teamspirit
-
Best Use of Innovation in Customer Engagement
- Boots UK
- Coutts
- Grypp Corp & Concentrix
- HCL Technologies
- Orange
- Peabody Housing
- Sunseeker International
- The Hyde Group
- The Producers Live Ltd
- Trailfinders
Winner: Sunseeker International
Highly Commended: HCL Technologies
Highly Commended: Grypp Corp & Concentrix
-
Best Customer Service Team
- 365Talents
- Affinity Water
- Cromwell
- DEOX Soft Corp
- Hubilo Technologies Inc.
- King Abdullah University of Science and Technology (KAUST)
- Naked Wines
- Natwest
- Pilgrim's Food Masters and CPM
- Sage
- Sodexo Engage
- Stuart
- Talos360
- Virgin Media O2
Winner: Naked Wines
Highly Commended: Talos360
Highly Commended: Affinity Water
-
Best Employee Wellbeing Strategy
- Commercial Bank of Kuwait
- Entain
- Guy's and St. Thomas' NHS Foundation Trust
- Ideal Carehomes
- King Abdullah University of Science and Technology (KAUST)
- Microsoft
- Newcastle Building Society
- NTT Data
- Ocado Group
- Product Madness
- Roadchef Motorways Ltd
- Santander
- TransUnion
- Webhelp
Winner: Guy's and St. Thomas' NHS Foundation Trust
Highly Commended: Santander
Highly Commended: Roadchef Motorways Ltd
-
Best Use of Innovation in Employee Engagement
- ABCD
- Artex - a Saint Gobain Business
- Brillio
- Commercial Bank of Kuwait
- Mimun Yashir
- National Grid & Ruder Finn
- Ocado Group
- Retrain.AI
- S&P Global
- Sage
- The Body Shop International
- TRAINING.GAME
- Vodafone Egypt
- Zevo Health
Winner: National Grid & Ruder Finn
Highly Commended: The Body Shop International
Highly Commended: Sage
-
Best use of Technology in Employee Engagement
- Airshot
- Augeo
- Balfour Beatty
- Bupa and BestatDigital Ltd
- Carrier Global Corporation
- Deloitte Legal
- GRUPO SALINAS INTERNATIONAL
- Lowell
- MICROSOFT
- Preciate
- Robert Walters Group
- Warner Music Group
- WorkInSync
- Zelt
Winner: Balfour Beatty
Highly Commended: WorkInSync
Highly Commended: Lowell
-
Best use of Technology in Customer Engagement
- Coutts
- DBS Bank Ltd
- EDF Energy
- Engage Hub & Bank of Ireland
- Grypp Corp & Concentrix
- HCL TECHNOLOGIES
- Interactions, LLC
- MetLife UK
- NatWest
- Natwest
- OVO
- Simplilearn Solutions Pvt Ltd
- SmartHub
- TIM Brasil
Winner: Coutts
Highly Commended: HCL Technologies
Highly Commended: DBS Bank Ltd
-
Great Place to Work
- Aegon UK
- Beamery
- Bupa Care Services
- Comply Direct Ltd
- Fujifilm Diosynth Biotechnologies
- Kaleyra
- Lever
- Paddle
- Places for People
- Roadchef Motorways Ltd
- SoftServe Inc.
- Strategi Solutions
- Talos360
- TransUnion
Winner: Paddle
Highly Commended: Bupa Care Services
Highly Commended: TransUnion